Caring for your land, like it's our own.
Our Privacy Policy
Definitions in this policy
Provider means Badgers Land Management
Client means any individuals who engage Badgers Land Management to provide services or quotes.
Services means any service provided by Badger Land Management, including quotes and the web interface providing information on the Provider's plant and machinery services.
Organisation means an organisation using the Services.
Personal Information is any information categorised as 'personal information' under privacy law.
Privacy Act means The Privacy Act 1988
1. Introduction
Welcome to Badgers Land Management (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at enquiries@badgerslandmangement.com.
When you visit our website www.badgerslandmanagement.com (“Site”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.
While Badgers Land Management is providing services, we collect personal information about clients.
2. Information We Collect
We collect personal information you voluntarily provide us when you request a quote or use our services. The personal information we collect includes:
- Names
- Email addresses
- Contact numbers
- Mailing addresses
- Details of products or services that Provider has provided to Clients;
- Any personal information that is included in the Client's request of a service
- Records of, or notes on communication between Provider and Clients
- Call records, such as time and date of call, duration of the call and whether the call was answered.
3. How We Use Your Information
We use the information we collect to fulfil the quotes and services you request. Specifically, we use your information to:
- Provide and manage our services
- Communicate with clients about quotes, services, and updates
- Process your transactions and send related information
- Respond to your enquiries and requests and provide customer support
4. Sharing Your Information
We do not share or disclose your personal information to third parties except in the following situations:
- Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Service Providers. We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We require these service providers to safeguard the privacy of your information.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at enquiries@badgerlandmanagement.com.
7. Security of Your Information
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
8. Accessing Information
Under privacy law, Individuals have the right to contact the Provider to modify or obtain information held about them by the Provider.
9. Unknowingly collected information
Provider acknowledges that from time to time, Provider may come into possession of Personal Information without being directly aware of it, for example, from other Individuals or organisations using Provider's service to store, process or publish data.
The Provider will make a good faith effort to handle such Personal Information in accordance with this privacy policy and the principles in the Privacy Act.
10. Disclosures during use of the services
Clients may disclose personal information to organisations during the use of the Services. The Provider will make a good faith effort to ensure that such disclosures are clear to Individuals, but how those Organisations handle Personal Information is beyond the Provider's control.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
12. Privacy Contact
Questions or complaints from Clients relating to the Provider's dealings with Personal Information should be directed to the Provider on enquiries@badgerslandmanagement.com
When Clients communicate a complaint to the Provider, the Provider responds within 10 days and seeks to resolve the complaint entirely within 10 days if the nature of the complaint permits it.
The provider will make a reasonable effort to resolve the clients' complaints or questions, and where it is unable to do so, it will attempt to explain why it is unable to do so.
If Clients consider a matter that remains unresolved, Clients may contact the Office of the Australian Information Commissioner (OAIC) (http://oaic.gov.au).
If you have questions or comments about this policy, you may contact us at:
Badgers Land Management
Mooral Creek, NSW
equiries@badgerslandmanagement.com
0437 265 922